Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Linda M., Columbus, Indiana“The service Scott Weatherford provides is always professional and respectful. He takes care of any questions or need quickly. He gets back to me to let me know when issues are completed. When I have asked the same question a couple of times Scott always answered as if it was the first time I asked. Everyone in the office is helpful and they make sure I understand with a kind and professional attitude.”
- Nancy P., Columbus, Indiana
“Have always been there for us, helpful and friendly!”
- ASA S., Columbus, Indiana
“Appreciate the friendly and helpful service we receive whether it’s to ask a question or to process a claim.”
- Timothy C., Columbus, Indiana
“Have always been just a phone call or drop into the office away and always feel valued. Even at high stress times like the 2008 flood, all was handled quickly and efficiently, leaving us with peace of mind.”
- CKCarol K., Columbus, Indiana
“Scott was able to lower all of our rates and match or provide better coverage for our home, auto, and rental income properties! Would highly recommend him to take a look at your policies and see what he can do. He saved us almost 1k a year!”
- CWCaleb W., Columbus, Indiana
“Scott & his entire team are phenomenal from the simplest things to the more complex. Always there to help, very responsive, very informative and honest! We love the RHI Team!”
- BSBrittany S., Columbus, Indiana
“Scott is great to work with! He responds to emails in a reasonable time frame ! Also, he helped us save hundreds of dollars switching to his insurance company!!”
- Brandon S., Columbus, Indiana
“After having my family’s insurance through a major provider for years, we made the switch to Richard Hawes Insurance. They’ve provided great service and were able to save us thousands of dollars a year on our auto and home insurances. It was a pleasure and ease to work with Scott, and I would highly recommend them if you’re looking for quality insurance with a hard to beat price.”
- Michael K., Columbus, Indiana
“The ability to work one on one with representatives is great. Do not hold on customer service line and the fact they know exactly who I am when I call and the ability to pull my information immediately and resolve any concerns I have in a timely manner cannot be beat.”
- Jamie H., Columbus, Indiana
“I would highly recommend Richard Hawes Insurance. Scott & Jessica are super friendly and helpful. They were able to save me more money than my previous insurance company that I was with for almost 20 years. I like being able to support local businesses as well.”
- LWLisa W., Columbus, Indiana
“We went into the office to meet with Meryn to learn more about Medicare. She was a great help helping us choose the best supplement plan. I feel so much better knowing she will be advising and monitoring our choices through this new season of life.”
- FKFelicia K., Columbus, Indiana
“Richard Hawes Insurance provides the best customer service and their response time is wonderful. Scott is a very knowledgeable agent who can help you with all your insurance needs.”
- MMMelissa M., Columbus, Indiana
“As a local small business owner I value Richard Hawes Insurance. They provide excellent customer service and coverage to meet our specific business needs.”
- DRDarren R., Columbus, Indiana
“In just my first two weeks of working with Scott and Bri, I am beyond impressed with their high degree of professionalism, attention to detail, relationship building, and willingness to go above and beyond. The reason why I left my previous agent is because everything was pushed to phone apps and chatbots. In an era where things are increasingly more automated, sterile, and impersonal, insurance needs are something that I prefer to work directly and in close collaboration with a human being. I couldn’t be happier with what I have found with this team! They are knowledgeable, trustworthy, attentive, and first-class in their operations. Bravo!”
- Tracie H., Columbus, Indiana
“For the most professional service and Industry knowledge, I highly recommend Scott Weatherford, the owner of Richard Hawes Insurance.”
